Frequently Asked Questions
Everything you need to know about our premium nutrition products.
How should I store my BUILT bars and snacks?
For the best taste and texture, we recommend storing your products in a cool, dry place. Many of our customers prefer to keep their bars in the refrigerator for a firmer, fudge-like experience.
What is your shipping policy?
We offer standard shipping across the continental US. Orders are typically processed within 1-2 business days. During peak seasons or high-volume sales, processing may take slightly longer.
Are BUILT products gluten-free?
Most of our products are made without gluten-containing ingredients; however, they are manufactured in a facility that also processes wheat. Please check the specific nutritional label for each flavor for detailed allergen information.
Can I return my order if I don't like the flavor?
Due to the perishable nature of our food products, we cannot accept returns. However, if there is an issue with the quality of your order or it arrived damaged, please contact our support team within 14 days for a resolution.
Do you offer subscription discounts?
Yes! You can choose to subscribe and save on your favorite products. Subscriptions can be managed, paused, or canceled at any time through your account dashboard.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.