Returns & Exchanges
At BUILT, we stand behind the quality of our nutrition products and offer a 30-day satisfaction guarantee. If your order doesn't meet your expectations, we are committed to making it right through a refund or replacement.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and a brief explanation of the issue.
Verification Process
For quality concerns or damaged items, please provide a clear photo of the product and packaging to help us improve our standards.
Return Shipping
If a return is required, we will provide a prepaid shipping label for you to send the unused portion back to our warehouse.
Refund Processing
Once your request is approved, we will issue a credit to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing